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2005

SACCS continues to strive to maintain the highest levels of service provision; in a recent survey with SACCS current placement local authorities, the following results were obtained:

Question Responses
  One hour 24 hours
1. On referring a child - how quickly did SACCS respond to your enquiry? 45% 33%
  Excellent Good
2. How would you rate the admission process? 66% 34%
3. How would you rate the quality of our brochure? 56% 44%
4. How would you rate the quality of information, received prior to admission? 44% 56%
5. Since the admission of the child, please rate the level of communication from SACCS? 78% 22%
6. How would you rate the level of information provided at statutory reviews? 66% 34%
7. How would you rate the overall quality of service received from SACCS? 78% 22%

8. Do you have any other comments?

  • I chose you because you incorporate therapy into your service
  • I am very pleased with my child's placement so far and so is he
  • If I needed to place a young person, I would ask if there was a vacancy at SACCS first
  • I found the information we received very informative
  • My young person has progressed well over the last two years, they deliver the service they advertise
  • The pre-admission process is particularly useful and of the highest quality
  • Excellent outcomes for the child, keep up the good work

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